Job No.: 493659
Employment Type: Full time
Departments: Channel Management
Job Functions: Bank Operations

Senior Teleservices Executive - Call Centre (Shift Duty)


  • Handle customers' enquiries and requests related to banking and credit card products or services from different channels
  • Provide quality services to customers through inbound and outbound calls
  • Address customer feedback / complaints professionally


  • At least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE
  • Relevant working experience in banking / servicing industry is preferable
  • Independent,self-motivated, customer-oriented and able to work under pressure
  • Possess hands-on PC skills in using MS Office applications and Chinese inputs
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Pass in IIQE and HKSI Examinations is an added advantage

(Candidate with Less experience will be considered as Teleservices Executive)

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website “” 

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Job level Entry
Work exp 3 Years
Education Form 7 or DSE
Industry Banking
Job function Banking / Finance (Others)
Sales / Business Development / Customer Service (Customer service / Sales Support)
Sales / Business Development / Customer Service (Telemarketing / Call Centre)
Location Kowloon
Employment type Full Time
Published On 07/10/2016