We sincerely invite applications for the position of

We sincerely invite applications for the position of

Sr. Guest Service Officer/ Guest Service Officer

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 30/09/2016


  • Responsible and familiar with front desk duties including check in/out, reservations, registration, cashier, handling customer enquiries and complaints and records keeping.
  • To follow up with the job assignment and ensure hotel revenue is properly recorded.
  • To provide one-stop comprehensive and high quality guest services for customer. 


  • Diploma / Certificate holder or equivalent in Hospitality Management
  • Minimum 2 years of relevant experience
  • Customer-oriented with strong communication skills
  • Proficient in spoken English, Cantonese and Putonghua.
  • Enthusiastic, positive, people-oriented and pleasant personality
  • Candidate with more experience will be considered as Senior Guest Service Officer
  • Fresh graduate will also be considered

Interested candidates please send your resume and expected salaries to adm.hkwh@metroparkhotels.com 

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.