Supervisor of Policy Admin Team

Job level Middle
Work exp No work experience
Education
Location Hong Kong
Employment type Full Time
Industry Financial Services
Job function Insurance > Claims
Insurance > Others
Insurance > Insurance Agent / Broker
Published On 14/11/2016
ref. BBBH5899_20506

Supervisor of Policy Admin Team
( HKD $19,000- HKD $ 25,000)
5 Days Work, Quarry Bay

Requirements:
  • 3 years' relevant experience on supervisory role and project management is preferably
  • With policy administration experience in Life and Medical insurance industry is a must
  • Diploma/Degree holder
  • Strong interpersonal and communication skills
  • Proficient in computer skill such as MS Office and Chinese word processing
  • Good command of written and spoken Chinese(Cantonese and Mandarin) and English




Responsibilities:
  • Follow up requests from customer, internal department and outsourcing team within the turnaround time
  • Responsible on planning and managing the day to day policy administrative activities
  • Work closely with the management and keep track of team KPI and service
  • Allocate the tasks to the team
  • Verify data from various daily and monthly reports to ensure the accuracy rate of processing
  • Perform quality checking on fulfillment package and medical card issuance
  • Arrange training to the team and Outsourcing team as to up skill their capability and their knowledge can support the daily administration work
  • Perform user acceptance testing and ensure the project and UAT has finished within the timeframe
  • Ensure the tasks are done within the turnaround time, by following the policy administration procedure



Offers:
  • HKD $19,000- HKD $ 25,000, based on experience
  • Annual Leave 14 days
  • Monday- Friday
  • Performance bonus, study assistance plan, non-contributory pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.




Click "Apply" to apply for this position or email your CV to doris.lau@kos-intl.com

All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Click "Apply Now" to apply for this position or call Doris Lau at +852 3180 4925 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.