The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent, self-funded and not-for-profit statutory body. Its main role is to conduct the HKDSE. It also administers other assessment projects and examinations leading to academic, professional or practical qualifications on behalf of...

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent, self-funded and not-for-profit statutory body. Its main role is to conduct the HKDSE. It also administers other assessment projects and examinations leading to academic, professional or practical qualifications on behalf of international examining bodies and local professional bodies. Applications are now invited for the following post:

Support Services Assistant

Job level Entry
Education Bachelor Degree
Location Hong Kong
Employment type
Industry Education / Training
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 03/11/2016
ref. FD/11/362

Duties:The appointee will be operating the cash register for the sale of publications, liaising with schools and bookshops in wholesale ordering for examination publications, handling of on-line bookstore postal orders, updating publication information to the Authority’s website, collecting examination payment, supervising temporary staff, answering enquiries and performing other administrative duties.

Requirements:

  • A Bachelor’s Degree in any discipline;
  • At least 1 year’s relevant working experience; experience in counter service/customer service and/or purchasing function is highly preferred;
  • Proficient in computer applications including Word, Excel, Access and Chinese word processing;
  • Good command of spoken and written English and Chinese, knowledge in Putonghua will be an advantage; and
  • Good communication and organizational skills and be able to attend to details with high accuracy.

Employment Terms: The remuneration package will be commensurate with qualifications and experience.  Appointment will initially be on a fixed-term contract with MPF benefits, medical and dental care.  Future employment may be offered on renewable contracts subject to performance and staffing needs.

Date for Application Review: 17 November 2016

Applications would be considered until the post is filled.

 

Application forms can be obtained from the HKEAA office on 13/F., Southorn Centre, 130 Hennessy Road, Wan Chai, Hong Kong or downloaded from the HKEAA website ( www.hkeaa.edu.hk). Completed application forms should be returned to the Manager – Human Resources at the above address. Applicants not notified within 10 weeks from the application review date should consider their applications unsuccessful.

 

HKEAA is an equal opportunity employer and welcomes application from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on HKEAA website (www.hkeaa.edu.hk).