Ten provides award-winning intelligent support to private members, corporate clients and professional communities. Our lifestyle concierge business has offices all over the world and is growing fast. We are passionate about service and use our insider know-how, contacts and buying power to help our members...

Ten provides award-winning intelligent support to private members, corporate clients and professional communities. Our lifestyle concierge business has offices all over the world and is growing fast. We are passionate about service and use our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. We organise everything from home repairs to luxury travel, gift buying or access to exclusive restaurants, clubs and events.

System Administrator

Job level Middle
Education
Language English
Location Sheung Wan, Australia, Singapore
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Information Technology > System Architect
Published On 25/11/2016

Ten is looking for a Systems Administrator to join our team. Ten provides award-winning intelligent support to private members, corporate clients and professional communities. Our lifestyle concierge business has offices all over the world and is growing fast. We are passionate about service and use our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world. We organise everything from home repairs to luxury travel, gift buying or access to exclusive restaurants, clubs and events. Technology sits at the heart of our business and we are looking for a Systems Administrator to join our IT team.                               

Overview of the role

As a Systems Administrator you will be providing support to all internal staff and Desktop environment, software and telephony either via a remote connection or at the user’s desk as well as documenting support issues and their resolution. You will assist in identifying trends in company issues / requirements and work towards meeting these needs and improving the user experience. This role will be required to take part in the out of hour’s on-call support rotation.

Although this is primarily a Systems Administrator role, the successful candidate will be required to assist with Helpdesk tasks.

Key roles and responsibilities:

  • Install and configure internal servers, network devices and firewalls.
  • Proactively manage and maintain server, network and firewall systems
  • Administer and support core Microsoft, Avaya, AV and virtual technologies
  • Develop and implement Disaster recovery and contingency plans
  • Design and implement monitoring, configuration management and reporting functions
  • Define and document best practices and support procedures
  • Maintain inventory and asset configuration documentation
  • Mentor / cross train team members on existing and new technologies
  • Managing in excess of 250 Windows Server infrastructure including deployments/rollouts

We are looking for people with:

  • Advanced knowledge of Windows Server (2008/2012) /Desktop OS (Window7)
  • Experience managing server virtualization technologies like VMWare/Microsoft HyperV/Virtual Server
  • A solid understanding of LAN/WAN networking
  • Experience with Microsoft IIS administration and configuration and administration of Exchange 2010
  • Experience with Active Directory/LDAP user and group administration
  • The ability to troubleshoot network issues including back bone infrastructure issues
  • Experience with LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)
  • Strong communication and documentation skills
  • Flexibility and the ability to adapt to a rapidly changing environment
  • Excellent organisational skills and the ability to manage projects of varying length
  • Self-motivation and the ability to complete tasks independently but also be able to work well within a team

Working at Ten

Ten is a fun, social place to work with the opportunity for real career development. We encourage all our staff to incorporate their aspirations and interests into their career at Ten. We offer a competitive salary and performance-related bonuses, in additional to a range of employee benefits.

To apply:

For further information on this role and/or to apply, please refer to https://ten-group-apac.workable.com/j/5660CC9516 or send your resume, cover letter to 5660CC9516@jobs.workablemail.com.

To learn more about our company, please visit our website at www.tengroup.com.