System Service Engineer

Job level Entry
Work exp Less than 1 year To 3 Years
Education Diploma / Certificate
Location Kowloon
Employment type Full Time
Industry Others
Job function Engineering > Mechanical Engineering
Information Technology > Help Desk / IT Support
Engineering > Electrical / Electronic Engineering
Published On 23/09/2016
21/F.,  One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong
Tel: (852) 2833 7899   Fax: (852) 2833 7891

Ricoh Hong Kong Limited is a subsidiary of Ricoh Company Ltd headquartered in Japan. Ricoh is the leading global vendor of the most advanced digital systems for scanning, colour copying and printing, faxing, binding and many related document processing functions.

Ricoh Hong Kong pledges to offer the latest technology and customized document solutions to customers. We have a comprehensive pre-sales and after-sales service supporting our customers to create a document management strategy that will exploit the greater cost-effectiveness of modern digital technology

We are the No.1 in Hong Kong digital copier market for 10 consecutive years.

We are now inviting bright candidates to join our teams.

The Job:
  • Perform onsite network equipment installation, configuration and maintenance
  • Involve in IT project implementation
  • Provide onsite services on multi-functional machine installation and maintenance
  • Provide helpdesk services to customers
  • Conduct user training to customers
  • Support pre-sales activities

The Person:
  • Diploma or above in Computer Science, Electronic Engineering or equivalent
  • Certificate holder of CCNA/ MCTS/ MCITP
  • 2 years’ experience in networking support with good knowledge in routers, switches, LAN and wireless products
  • Customer-focused
  • Follow procedures, able to meet deadlines and work under pressure
  • Self-motivated and be a good team player
  • Willing to work outside office hours and provide standby support when required
Less experienced candidates would be considered as Customer Service Engineer. Fresh graduates would also be considered

We offer 5-day work, attractive remuneration package and fringe benefits including medical scheme, annual leave, retirement scheme, staff training and excellent promotion prospects to the right candidates.

Interested parties please forward full resume (including EXPECTED SALARY) and contact telephone number to the Human Resources and Administration Division, Ricoh Hong Kong Limited, address and fax number as shown on the left, or by e-mail to

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.