We are one of the major international banks and a leading arranger of specialized financial products worldwide. We now seek high calibre individuals to apply for the following position:

We are one of the major international banks and a leading arranger of specialized financial products worldwide. We now seek high calibre individuals to apply for the following position:

System Support – Information Security & Information Technology Department

Job level Middle
Work exp 3 Years To 5 Years
Education Bachelor Degree
Location Central
Employment type Full Time
Benefits 5-day week
Industry Banking
Job function Information Technology > Help Desk / IT Support
Information Technology > Testing
Information Technology > Others
Published On 17/10/2016

Job Duties & Responsibilities:

  • Provide helpdesk service and handle user enquiries
  • Provide 1st tier technical support including troubleshooting, incident and problem identification, resolution and escalation
  • Undertake system testing and installation.  Perform daily operation support on servers, server room, IT infrastructure and trading systems
  • Develop and maintain system documentation
  • Perform general administrative work and IT asset inventory control and report printing

 Requirements:

  • Degree/Higher Diploma/Diploma holder in IT or related disciplines
  • Minimum 3 year’s working experience in system or helpdesk support
  • Familiar with Microsoft Windows, Microsoft Office, Lotus Notes and common desktop applications
  • Knowledge of Reuters, Bloomberg is an advantage
  • MCITP, CCNA or ITIL is an advantage
  • Good customer services and communication skills
  • Work independently, self-driven, good team player and eager to learn
  • Good command in both English and Cantonese, knowledge of Mandarin is an advantage

(Candidate will be considered for the post of "Assistant/Officer" in the Information Security & Information Technology Department)

Please apply with detailed resume stating latest and expected salary to The Human Resources Department, 8/F, One International Finance Centre, 1 Harbour View Street, Central, Hong Kong or by fax to 2206 2962 (confidential fax no.) or by email to "hr@smbc.com.hk".

Application details will be used only for recruitment purposes, and will be destroyed after 1 year. Applicants may request access to, and correction of, personal data in relation to their applications by written request to our Head of Human Resources. Applicants not contacted after 6 weeks may consider their applications unsuccessful.