Sanyo Extended System Services Limited (“Sanyo Extended”), a subsidiary of Computer And Technologies Holdings Limited (Stock Code: SEHK 00046), is a well-established Enterprise Retail Management (ERM) product company specialized in Point-of-Sale and related management system software and solutions.
With more than 30 years of expertise in ERM solutions and services for large-scale retailers, Sanyo Extended is serving a prestigious pool of customers comprising international brands, listed companies as well as many renowned leaders in respective industries like apparel, sportswear and specialty stores.
System Support (Software Product)
|Work exp||No work experience To 5 Years|
|Education||Diploma / Certificate|
|Language||Chinese - Cantonese, English|
|Benefits||5-day week, Dental plan, Discretionary bonus, Education subsidies, General holidays, Insurance plan, Medical plan, Shuttle bus|
Information Technology > Help Desk / IT Support
Information Technology > Information Services
Information Technology > Network / System Admin
Roles and Responsibilities
- Handle customers' technical questions on our business application software products
- Troubleshoot and reproduce software issues, identify the root causes, then work closely with development team to resolve the issues.
- Deliver services such as troubleshooting, system testing, product installation, configuration, consultation, conduct end user application training & relevant documentations for our solution products
- Fresh Graduate with Diploma or Degree in Computer Science or equivalent
- Good knowledge in Win7 / Win8 / Win 10, Windows Server, MSSQL DB and SQL programming;
- Knowledge in HTML, .NET, MS Reporting Services, IIS Web Application is an advantage;
- Good communication skills to both technical and non-technical users, either in person, in writing, or on telephone;
- Good command in Cantonese, English and Putonghua