Systems Support Engineer (On-Site Support/Field Service)

Job level Entry
Work exp No work experience To 4 Years
Education Associate Degree
Language English
Location Hong Kong
Employment type Full Time
Benefits 13-month pay, Insurance plan, MPF, 5-day week
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Published On 18/10/2016

Job Description:

Perform support in client office (on task basis)

Planning and implementing network infrastructure and IT systems in client office

Admin and maintain network infrastructure and IT systems in client office

Troubleshoot hardware and software problem either over phone or in person

Help to issue quotation or service report to client



Knowledge in Microsoft Server Product including Windows, Exchange, SQL or SharePoint Server

Knowledge in VMWare ESXi

Knowledge in network product including switch, access point, router, firewall.

Knowledge in Desktop OS including Windows and Mac OS

Able to support client software including Microsoft Office, Office 365, Adobe.

Good customer service skills

Able to communicate in both Chinese and English



Higher Diploma or above in IT

Candidate with less experience will consider as Systems Support Trainee


Salary and Benefits:

HK$14,000 X 13 month for System Support Engineer

5-days work a week

Insurance & MPF

12 days annual holiday


Interested candidates please send application enclosing resume, expected salary and date of availability by email to