BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative, including eLearning platforms, school management systems, electronic textbooks, education solution services, etc. The...

BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative, including eLearning platforms, school management systems, electronic textbooks, education solution services, etc. The reputation of BroadLearning is based on its professional and technical excellence, and most importantly its dedicated colleagues. It is seeking dynamic and self-motivated individuals to join the company. Please refer to http://eclass.com.hk/ for the product website.

Concepts of Work at BroadLearning:

FUN ; MEANINGFUL ; CHALLENGING ; WORK-LIFE BALANCE 

Technical Program Assistant

Job level Middle
Work exp Minimum 2 Years
Education Diploma / Certificate
Location Kwun Tong
Employment type
Benefits General holidays, MPF, Maternity leave, Medical plan, Paternity leave, Statutory holidays
Industry Information Technology
Job function Information Technology > Others
Information Technology > Help Desk / IT Support
Information Technology > Sales - Pre / Post
Published On 05/10/2016

Responsibilities

  • Assist in the implementation of technical programs and clients’ usage of hardware and software
  • Execute the development of new solutions as assigned
  • Communicate with clients to perform service, installation, and/or maintenance in accordance with system software and technical device
  • Assist in the process of device production
  • Prepare FAQ and help-page to resolve user’s enquiries
  • Liaise with other contractors for quotations and scheduling

Requirements

  • Certificate/ Diploma in Computer Science or related disciplines
  • Minimum 2 years of relevant work experience
  • Detail oriented, responsible
  • Able to manage teamwork as well as self-reporting
  • Proficient in both English and Cantonese
  • Immediate available preferred

Competitive salary package will be offered to right candidates. Interested candidates please send your full resume, your availability, your last/current and expected salaries to us job@broadlearning.comPersonal information collected will be used for recruitment purpose only.