BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative. The reputation of BroadLearning is based on its professional and technical excellence, and most importantly its dedicated...

BroadLearning Group is a well established eLearning company based in Hong Kong and with eLearning business in Asia Pacific regions. Our products and services are dynamic and innovative. The reputation of BroadLearning is based on its professional and technical excellence, and most importantly its dedicated staff.

Concepts of Work at BroadLearning:

FUN ; MEANINGFUL ; CHALLENGING ; WORK-LIFE BALANCE

Technical Support Officer / Assistant Technical Support Officer

Job level Middle
Education
Location Kwun Tong
Employment type
Benefits General holidays, MPF, Maternity leave, Medical plan, Paternity leave, Statutory holidays
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Others
Published On 07/10/2016

Job duties:

  • Provide technical support and troubleshooting on Linux/Windows workstation, server and network
  • Perform Linux server installation, maintenance and testing
  • Prepare documentation for server setup and administration

Requirements:

  • Diploma / Degree in Computer / Electronic Engineering / Information Technology or related discipline
  • Solid experience in Linux server setup and administration
  • Good knowledge and experience in LAN implementation, administration and network troubleshooting
  • Good analytical and problem solving skills as well as communication and interpersonal skills
  • Knowledge in PHP and MySQL an advantage
  • Experience in customer services preferable
  • Minimum 1 year experience in technical support

Candidates with more relevant experience and practical knowledge may be considered senior position. Interested candidates please send your full resume stating availability, current and expected salaries to job@broadlearning.com.  Insufficient information will not be considered.

Personal information collected will be kept confidential and used for recruitment purposes only.