Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas: Banking & Finance Property & Construction Information Technology Engineering Legal & Professional Services...

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to info@ebrohrs.com

 

Ticketing Officer / Customer Service Officer (Airline / Hotel - Many Positions)

Job level Entry
Work exp Minimum 1 Year
Education Form 7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location N/A
Employment type Full Time
Benefits 5-day week, General holidays, Insurance plan, Medical plan, Year-end bonus
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 28/11/2016
Salary (HKD) $12,000 - $20,000

The Job

  • Clients: The Ticketing & Reservation Office of 1) 5-Star Hotel Group, 2) Premium Airline and 3) Travel Agency providing worldwide traveling, hostel packages and related traveling services.
  • Position: Ticketing Officer / Reservation Officer
  • Responsibilities: Answer inbound call and handle customer's enquiries on flight schedule, flight ticket booking, Room reservation, etc.
  • $15-20K. 5 day work. Performance bonus and Allowance

 

Requirements

  • Form 5 or above
  • At least 1 year customer services experience.
  • Relevant ticketing or customer services experience with airlines / travel agencies / hotel will be advantage but not a must
  • Good phone manner and customer service skills
  • Fluent spoken Chinese and English.
  • Fluent speaker of a third language (Japanese / Korean) will be an advantage

 

Applicants please send resume with current & expected salary to jobs@ebrohrs.com