Career Advice Career Doctor

Can I use my helpdesk skills to get into hospitality?

 

My six years of experience in IT operations – in which I have been running a property company’s helpdesk – have shown me that I enjoy working with people rather than being stuck behind a screen. Which areas are best for a sector switch, considering my skill set? I’d like to be in customer service of some kind, but not at junior level. Would I be able to get a mid-level position in a hotel, for example?