Five-star hotel seeks top professionals
With its new Café on M opening this month, InterContinental Grand Stanford Hong Kong is hiring professionals able to enhance its standards and project the hotel as a five-star property suitable for business and leisure travellers. Specifically, there are vacancies in the front office, food and beverage, engineering and catering departments.
"We want to continue to add positive and experienced experts to the team," says Mazy Cheng, director of human resources.
Priorities are to recruit a guest relations officer who is a native Japanese speaker, a front-desk officer, a duty engineer and a catering sales manager. The latter will need to establish and develop a market for the hotel's catering business with local and overseas clients. Responsibilities will include negotiating contracts and agreements, performing on-site follow-ups after catering functions, and attending to meetings, incentives, conventions and exhibitions group accounts.
"The catering sales manager will also work as a consultant for weddings and other events to plan something unforgettable for guests," Cheng says.
Candidates should be outgoing, self-motivated, sales-oriented, flexible and decisive. A minimum of three years' sales experience and a track record in hotels, catering or a related sector is necessary.
"We are looking for a strong team player who has excellent interpersonal skills," Cheng says. "Personality and attitude are very important in the hospitality industry."
- Co-operates with Cornell University to provide training programmes for employees
- Candidates should be good listeners, and proactive in learning and assisting others