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Hunt on for hires with 'McLeadership' skills

Published on Thursday, 19 Jul 2012
Vincent Tam says happy employees make happy customers.
Photo: McDonald’s

With its clean and pleasant interiors, inclusive hiring policy and value-for-money dishes, McDonald’s has grown steadily in Hong Kong.

The company is recruiting at all levels to add to their 15,000 staff, though their focus at the job fair is on recruiting over 100 manager trainees.

While candidates with a university degree or a diploma are welcome, the door is also open to those with a Form Five certificate or above. This is provided they have passes in English, Chinese and mathematics, and are motivated and proactive.

“Applicants should be good team players and able to work in a dynamic environment and under pressure,” says Vincent Tam, McDonald’s Hong Kong senior director of people resources and general counsel. “They should also have good communication and interpersonal skills.”

Interviewers also look for those who are willing to work hard, provide first-rate customer service, have good problem-solving skills, and have leadership and management potential.

The career path for high performers is clearly mapped out. They can progress from assistant manager roles to restaurant manager, after which they may be promoted to higher management positions responsible for several restaurants in a district or region.

They will also have a chance to attend the famous McDonald’s Hamburger University.

“The programme provides a good opportunity for young people and fresh graduates in any discipline to join McDonald’s. Many of our senior leaders started their career as manager trainees,” Tam says. “We believe that happy employees make for happy customers, so we strive to cultivate a fun-loving and friends-and-family-orientated working environment.”

Benefits include a guaranteed 13th-month bonus, a minimum two weeks’ annual leave, a restaurant cash incentive programme, a profit-sharing plan, an additional eight weeks of maternity leave, birthday leave, and education sponsorship.

Education and Recruitment Fair
Date: July 21, 2012
Time: 12.30pm-6pm
Venue: Atrium, InnoCentre, Kowloon Tong (next to Festival Walk)

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