Career advice

Practical guides for a Hong Kong career

Curated writing from operators, recruiters, and HR leaders — written for people building real careers in HK.

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Trained to serve from the heart, Hang Lung employees “Go the Extra Mile” in pursuit of the “We Do It Well” philosophy
Advice Columnist

Trained to serve from the heart, Hang Lung employees “Go the Extra Mile” in pursuit of the “We Do It Well” philosophy

Frontline employees at the shopping malls, office towers and serviced apartments operated by Hang Lung Properties always strive to offer customers and tenants a distinctive experience that exemplifies the company’s “We Do It Well” philosophy. Their stated goal is to think from the customer’s perspective and demonstrate initiative and a strong sense of accountability, with a sincere caring and “Go the Extra Mile” attitude that anticipates and then exceeds customer needs and expectations.

Age discrimination is widespread but should be fought in the workplace
HR Career Success

Age discrimination is widespread but should be fought in the workplace

It’s perhaps ironic that we discriminate on the ground of age, because we all have been young and we’ll all grow old. Ageing is inevitable and universal. Age is different from, for example, gender or ethnicity in that generally speaking, we have no lived experience of other sexes and ethnicity, but we all have or will have experiences of other people’s ages.

Tips to help you manage millennial workforce
HR Career Success

Tips to help you manage millennial workforce

People grumble that the younger generation of workers are getting worse; that they are immature and irresponsible; that they don’t work hard enough; that they want quick results while not willing to put in the effort. Many feel that the “internet generation” is too used to instant gratification, and don’t persevere for more meaningful rewards. Are younger workers as bad as many of their supervisors and bosses’ complaints about them suggest? Many of the millennial generation don’t think so.

Salary Negotiation Tips
How to Get Promoted

Salary Negotiation Tips

While many factors contribute to any professional’s overall job satisfaction, compensation is one of the highest rated factors that leaves employees feeling dissatisfied and undervalued in the workplace. No matter how fulfilling a job or role may be, take home pay is crucial to anyone’s quality of life and well-being in and out of the office. Although salary is a critical component to workplace happiness, most professionals aren’t very good at negotiating better pay for themselves.

Top Advice on Getting The Promotion You Want
How to Get Promoted

Top Advice on Getting The Promotion You Want

While sometimes it may seem as though a promotion will never happen, you can ensure that you set yourself up for professional success. With careful strategising and intentional actions, the promotion you want can be within reach. Before making demands with your boss, clearly identify your goal and make preparations early on to make your ideal position an easy win. Consider the following questions and gather strong responses before you talk to your boss.

Leadership Skills for Women
Career Coaching & Guidance

Leadership Skills for Women

Many women feel they have to work twice as hard to be thought of as half as qualified as men in the workplace. Over time, there have been slight increases in the number of female world leaders and top executives, but things are far from equal. The good news is that many women have innate strengths and leadership qualities that make them just as, or some even more successful leaders than their male counterparts.

The Key to Happy, Motivated Employees
Advice Columnist

The Key to Happy, Motivated Employees

Managers, look around your office. Just a measly one in four of your staff feel engaged in the workplace, as recent surveys have revealed…….