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CL Technical Services Ltd.

Helpdesk Agent (Shek Mun, immediate available)

Job Duties:

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments, and complaints.

 

Job Requirement:

  • F.5 or above

  • Good command of both spoken and written English, Cantonese & Mandarin is a must

  • Good interpersonal skill, telephone manner and service attitude

  • On the job training will be provided

  • HK Permanent Resident is required

 

Job details

Education
F.5 - F.7 or DSE
Industry
Information Technology
Job Function
Information Technology > Help Desk / IT Support
Location
Shatin
Employment Type
Full Time
Published On
4 Aug 2026
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