IT Security & Network Specialist (EDR, Multiple vacancies)

Key responsibilities:

• Support the planning, testing, deployment, troubleshooting, and post-migration verification of Windows 11

• Prepare deployment records and technical documentation

• Conduct an inventory and assessment of existing computer hardware, software, operating systems, applications, and security configurations for approximately 400 staff

• Prepare and maintain technical implementation plans, deployment schedules, test plans, migration procedures, and rollback arrangements

• Evaluate technical specifications and prepare technical requirements for EDR implementation

• Conduct product or solution comparisons and support procurement and vendor assessment for EDR implementation

• Analyse technical requirements and assess hardware, software, applications, network connectivity, and endpoint readiness for EDR implementation

• Configure, pilot implement, conduct user acceptance testing, and support phased deployment of EDR solutions

• Coordinate with the Project Manager, internal users, vendors, and service providers on the deployment of EDR solutions with target completion within 2027

• Troubleshoot EDR installation and connectivity issues, endpoint security alerts, policy or configuration problems, and other related technical issues

• Monitor EDR deployment status, endpoint health, security alerts, policy compliance, installation failures, and remediation progress

• Draft and maintain system documentation and work plans

• Assist in IT equipment setup, administration, and ongoing maintenance

• Communicate IT matters with stakeholders across divisions as needed

• Provide general PC support and IT helpdesk assistance
  

Requirements:

• Higher Diploma / Degree in Computing related subjects

• At least 4 - 8 years experience in IT security

• Experience in working on operating system upgrade projects and/or IT security solution implementation (e.g. EDR) is highly desirable

• Experience in office IT setup, LAN/network implementation, mobile devices, and enterprise desktop and server environment management

• Administration experience of Windows Server and Windows 10 client; migration experience to Windows 11 and Windows Server 2022 or later preferred

• Hands-on experience in hardware/software procurement of computer equipment

• Hands-on experience in IT helpdesk support

• Strong analytical and problem-solving abilities

• Good command of written and spoken English and Chinese 

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability through Apply now.

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