IT Specialist (Windows Migration and Endpoint Security, over $40K)

Key responsibilities

• Support planning, testing, deployment, troubleshooting, and post-migration verification of Windows 11

• Conduct inventory and assessment of existing computer hardware, software, operating systems, applications, and security configurations for approximately 400 staff

• Prepare deployment records and technical documentation

• Assist in preparing and maintaining technical implementation plans, deployment schedules, test plans, migration procedures, and rollback arrangements

• Assist in evaluating technical specifications and preparing technical requirements for EDR implementation

• Conduct product or solution comparisons and support procurement and vendor assessment for EDR implementation

• Assist in configuration, pilot implementation, user acceptance testing, phased deployment, monitoring, and compliance checking of EDR solutions

• Coordinate with the Project Manager, internal users, vendors, and service providers on the deployment of EDR solutions with target completion within 2027

• Troubleshoot EDR installation and connectivity issues, endpoint security alerts, policy or configuration problems, and other related technical issues

• Monitor EDR deployment status, endpoint health, security alerts, policy compliance, installation failures, and remediation progress
  

About you

• Higher Diploma in Information Technology

• At least 4 years experience in IT especially in Windows 11 migration

• Experience in working on operating system upgrade projects and/or IT security solution implementation (e.g. EDR) is highly desirable

• Experience in office IT setup, LAN/network implementation, mobile devices, and enterprise desktop and server environment management

• Administration experience of Windows Server and Windows 10 client; migration experience to Windows 11 and Windows Server 2022 or later preferred

• Hands-on experience in hardware/software procurement of computer equipment

• With government experience is preferred

• Hands-on experience in IT helpdesk support

• Strong analytical and problem-solving abilities

• Good command of written and spoken English and Chinese

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability through Apply now.

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