
FIELD APPLICATION ENGINEER - distributor life science equipment / medical device / research products / testing reagents (Kwun Tong/5 days)
Company Overview
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
COMPANY OVERVIEW
We are an established distributor of life science equipment, medical devices, research products, and testing reagents.
We work closely with hospitals, university laboratories, government departments, and biotechnology companies, providing reliable products, technical expertise, and responsive after-sales support.
Our primary market is Hong Kong, with Asia as our growth market.
We are expanding our regional presence and continue to support customers with innovative solutions for clinical, laboratory, and research applications.
We offer a professional and stable environment for candidates who want to build a career in the life science and healthcare industry.
ROLE MISSION
You will be the key technical support contact for customers. You will ensure successful product demonstrations, installations, training, and after-sales application support.
This role combines technical knowledge, customer service, and commercial awareness to drive customer satisfaction and business growth.
ROLE SUMMARY
Reporting to the Product Manager, you will work closely with the Life Science Division team to:
Provide product application support
Conduct technical presentations
Assist with product implementation
Support sales activities across assigned customers and territories
JOB DESCRIPTION
Report to the Product Manager and work closely with the Life Science Division team.
Provide pre-sales and after-sales technical support for life science products.
Conduct product demonstrations, presentations, and application support for customers.
Assist in product installation, setup, testing, and basic troubleshooting.
Deliver user training to customers on proper product operation and applications.
Support hospitals, university laboratories, government departments, and biotech customers.
Respond to customer enquiries and provide on-site technical assistance when required.
Stay updated on product features, new technologies, and market developments.
Work with the sales team to support customer visits, technical discussions, and solution proposals.
Assist in preparing technical materials, user guides, and marketing support documents.
Maintain strong customer relationships and contribute to high customer satisfaction.
Support business development initiatives as assigned.
IDEAL CANDIDATE
Bachelor's degree or above in Engineering, Biomedical Engineering, Life Science, Biological Science, Biomedical Science, Biotechnology, or a related discipline.
1–2 years of experience in laboratory equipment, life science instruments, or related technical support.
Strong interest in science, technology, and customer-facing work.
Proactive, reliable, and eager to learn with a professional attitude.
Good communications in English & Cantonese; Mandarin is a plus
Proficient in Windows and Microsoft Office applications (Outlook, Excel, Word).
Willing to provide on-site customer support when required.
TERMS & BENEFITS
5-day work week, Monday to Friday, 9:00 AM to 5:30 PM.
On-the-job training provided.
10 days of annual leave.
Transportation allowance.
Medical insurance.
WHY JOIN US
This is an excellent opportunity for candidates who want to develop a technical career in the life science and healthcare sector.
You will gain hands-on exposure to scientific products, work closely with customers and internal teams, and receive training in a professional environment with strong long-term career development potential.
TO APPLY for this job or similar jobs :
Please email your CV with salary expected to Apply Now
JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立,是一家總部設於香港的專業招聘公司,提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障,個人資料絕不會被披露、出租或出售予任何第三方。
Job details
- Work Exp
- 2 Years – 15 Years or above
- Education
- Bachelor Degree
- Industry
- Medical Services / Pharmaceutical / Hospitals
- Job Function
- Engineering > Others, Science / Lab / Research > Life Science, Science / Lab / Research > Biotechnology
- Location
- Kwun Tong
- Employment Type
- Full Time
- Benefits
- 5-day week, Transportation allowance, Medical plan
- Published On
- 15 Sep 2026