CUSTOMER SERVICE OFFICER / ASSISTANT CUSTOMER SERVICE OFFICER

• A wholly-owned subsidiary of the Wheelock Group

• Competitive remuneration package

• Career development opportunities
  

Responsibilities:

• Deliver professional frontline customer service at property management offices / concierge counters for residential properties or Grade A commercial buildings

• Handle enquiries, complaints, and service requests from tenants, residents, and visitors in a courteous manner

• Coordinate with internal departments and external parties to ensure smooth daily operations

• Support clubhouse / building activities and tenant engagement initiatives

• Maintain service quality in accordance with company standards

Requirements:

• Diploma holder or above in related disciplines

• Minimum 2 years’ experiences in customer service / hospitality industry

• Good command of both written and spoken English, Cantonese and Putonghua

• Possess good interpersonal and customer-oriented mindset

• Proficient in PC skills, including Chinese word processing

• Willing to work on shifts

• Immediate available is preferred

• Candidate with more experience will be considered as Customer Service Officer
  

We offer ample opportunities for career development and attractive salary package commensurate with experience and qualifications. Interested parties please apply with full resume via Apply Now.

For further information, please visit our company website:

https://www.harriman.com.hk/en/career_with_us/join_our_team.

(All information provided by applicants will be treated in strict confidence and be used for recruitment purpose only)