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Wings Recruitment Partners Limited

Retail Banking –Branch Operation Officer

Company Overview

Wings Recruitment Partners is a boutique recruitment firm based in Hong Kong. We hit the ground running with our direct approach to pair fresh talents and top employers

We specialized in various sectors including Banking & Finance, Legal and Retail industry in Hong Kong, China and APAC region.

We place great emphasis on a fast and accurate response for both of our clients and candidates so as to be your long term business partner.

Our Client, Our Client, a well-established bank in Hong Kong, is now looking for suitable candidates to fit their post of Branch Operation Officer in their retail banking sector.

Responsibilities:

  • Supervise counter services and handle all round branch operations
  • Ensure a smooth branch operations to enhance service quality to customers
  • Ensure daily operation process are following the guidelines and procedures of the bank
  • Handle complaints and maintain good relationship with customers

 

Requirements:

  • Secondary education or above
  • Minimum 4 years’ experience in retail banking operations with at least 1 year at supervisory level.
  • Good interpersonal and communication skills.
  • Good command of written and spoken English and Chinese 

Job details

Industry
Banking
Job Function
Banking / Finance > Retail Banking / Branch Banking
Location
Within Hong Kong
Published On
3 Sep 2026
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