Strawberrynet is a global leading beauty online store, offers one of the largest online collections of skincare, cosmetics, hair care and fragrance, with over 800 brands and 33,000 products. Since 1998, we have been a pioneer in beauty e-tailing with a global footprint, serving over 3 million customers...

Strawberrynet is a global leading beauty online store, offers one of the largest online collections of skincare, cosmetics, hair care and fragrance, with over 800 brands and 33,000 products. Since 1998, we have been a pioneer in beauty e-tailing with a global footprint, serving over 3 million customers and reaching over 200 countries. To engage beauty lovers, we offer localized mobile and web experiences supported in 38 languages, 56 currencies, and a multilingual customer service team that operates around the clock.

客戶服務主任(早班) - 歡迎應屆畢業生及IANG申請

Job level Entry
Work exp Minimum 1 Year
Education Not applicable
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Insurance plan, Medical plan
Industry Retail - Others
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 10/07/2019

工作內容

  • 處理客戶電話、電郵查詢,有效地協助及解答疑難,提供優質客戶服務體驗
  • 跟進客戶訂單,及時反饋及處理問題,確保順暢的購物體驗

 

入職要求

  • 具良好普通話、英語基礎 (包括書寫水平及會話)
  • 具熟練及準確的中英文輸入能力 (必須熟識中文簡體輸入)
  • 熟識電腦操作 (如:MS Office,Excel,Word...)
  • 高自覺性及自發性
  • 歡迎內地接受教育者
  • 歡迎本地或非本地應屆畢業生
  • 具有相關中國在線零售商經驗者優先
  • 工作時間:五天工作, 上午9:00 至 下午 06:00 (有需要周六值班,輪休假)

 

有意者請按 將個人履歷及薪金要求上傳

或郵寄到以下地址:

Strawberry Cosmetics (Services) Ltd.

香港筲箕灣亞公岩村道4號5字樓(人事部收) 

(所有收集資料只會用作招聘之用)