About Adecco Adecco Group is a Fortune Global 500 company and the global leader in HR solutions. With over 31,000 FTE employees and more than 5,100 branches in over 60 countries and territories around the world, we connect more than 650,000 associates with over 100,000 clients every day. Adecco offers...

About Adecco

Adecco Group is a Fortune Global 500 company and the global leader in HR solutions. With over 31,000 FTE employees and more than 5,100 branches in over 60 countries and territories around the world, we connect more than 650,000 associates with over 100,000 clients every day.

Adecco offers a comprehensive range of services that include Temporary & Contract Staffing, Outstanding, Permanent Recruitment, Executive Search, HR consulting, Training and Outplacement.

客戶服務主任 - 機 票 部 (5天工作)

Job level Entry
Education Not applicable
Location
Within Hong Kong
Employment type
Benefits 5-day week, Performance bonus, Year-end bonus
Industry HR / Recruitment Services / Personnel Agency
Job function Travel / Tourism > Reservation / Ticketing
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 15/03/2019
Salary (HKD) $15,000 - $18,000

職責Responsibilities

提供優質客戶服務

Provide quality service and support to customers

 

解答顧客的查詢和投訴

Handle and follow up feedback and complaints from customers

 

處理一般文書工作

Provide general clerical and administration works

 

處理有關機票的行程和預訂

Handle fare quotations, answer general enquiries and reserve flights

 

與客戶建立及維持良好關係

Maintain good relationship with customer to enhance business growth

 

要求Requirements

持有文憑或以上程度

Diploma or above

 

能操流利廣東話,良好英語及普通話

Good command of both written and spoken English, Cantonese and Mandarin

 

懂基本電腦,智能電話操作

Knowledge in MS Office including MS Word and Excel

 

具良好服務態度及應對技巧

Cheerful personality with good interpersonal and communication skills

 

擁有至少一年客戶服務有關工作

Minimum 1 year relevant customer service experience

 

歡迎應屆畢業生

Fresh Graduates will also be considered

 

提供 Offers

一星期5天工作

5 work days

 

14天年假

14 days paid Annual Leave

 

醫療及人壽保險

Medical Coverage

 

有意應徵者請將履歷、要求待遇及可到職日期電郵至 ap.hk.hk@adecco.com