BuyandShip is an e-Commerce company that provides solutions for customers in Hong Kong to buy from US, UK, Japan, China and South Korea. In the past few years, we have helped our customers to ship more than 50 millions worth of products. We are a startup launched two years ago, profitable and rapidly...

BuyandShip is an e-Commerce company that provides solutions for customers in Hong Kong to buy from US, UK, Japan, China and South Korea. In the past few years, we have helped our customers to ship more than 50 millions worth of products. We are a startup launched two years ago, profitable and rapidly expanding. We are going to bring our services to other Southeast Asia countries very soon this year - If you believe global e-Commerce is the future, then you should join us.

For more information, visit: http://www.buyandship.today

客戶服務助理 Customer Service Representative

Job level Entry
Education Diploma / Certificate
Location
Kwai Fong
Employment type Full Time
Benefits 5-day week, Flexible working hours, Medical plan, Performance bonus
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Others
Published On 07/11/2019

主要職務:

  • 負責接聽客戶服務熱線及回覆網上查詢
  • 向客戶提供服務支援,詳細解釋如何使用我們的服務及解答關於貨件的問題
  • 聆聽及處理客戶意見,作日後改善服務質素之用
  • 處理日常文書工作
  • 處理自提點收件及取件

職位要求:

  • 熟悉及喜愛網上購物將獲優先考慮
  • 中學程度或以上
  • 具良好及清晰電話對答技巧
  • 懂英文及國語
  • 熟悉電腦操作,Microsoft Office及中、英文打字
  • 工作時間每星期五天,輪休