RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

旅遊熱線客務助理 Customer Executive (五天工作/ 歡迎畢業生)

Job level Entry
Work exp Less than 1 year To 3 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 13-month pay, 5-day week, Additional subsidies, Alternate saturday, Competitive pay, Discretionary bonus, Education subsidies, Flexible working hours, Guaranteed bonus, Insurance plan, Maternity leave, Medical plan, MPF, Paid overtime, Performance bonus, PRC holidays, Special / extra leave, Statutory holidays, Transportation allowance, Year-end bonus
Industry Travel / Tourism
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Travel / Tourism > Customer Service / Guest Relations
Travel / Tourism > Reservation / Ticketing
Published On 15/07/2019

主要職責

  • 於接線中心透過電話/ 電郵為客戶提供優與客戶服務
  • 處理客人要求, 包括預訂, 更改及取消機票以及禮物換領
  • 解笞客戶之疑問及處理投訴

 

基本要求

  • 中學畢業或以上 (HKCEE/ HKDSE)
  • 兼職及全職客務經驗優先
  • 良好中英文溝通能力

 

員工福利

  • 五天工作
  • 保險, 醫療及員工優惠
  • 14天或以上有薪年假
  • 年終獎金及表現獎金
  • 三個月完善培訓
  • 良好晉升機會