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  • We offer career opportunities at MNC, Fortune 500 and local companies.
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[歡迎前線轉職/穩定工作] Consumer Reresentative (2 Teams: CS & Sales)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
Fotan, Shatin, Shek Mun
Employment type
Industry Telecommunications
Job function Information Technology > Telecommunication
Published On 28/09/2018
Salary (HKD) $12,000 - $18,000 / month
ref. 7455 / 7451

About the Company

Our client is a leading Teleservice provider in Hong Kong. They provide excellent and premium customer service to clients from different industries. They are now inviting talents for the post for Online Service Clerk / Assistant / Officer for their daily operation. 

The right candidates will be provided with all-round and comprehensive training on different skills ranging from effective communication, complaint handling and problem solving. 

Job Description

CS Team (Job Ref. #7455)

  • Resolve enquiries and complaints via letters, e-mails and social media

Sales Team (Job Ref. #7451) 

  • Promote telecom service & packages
  • Provide technical support
  • Resolve enquiries and complaints via phone

Why you?

  • HKCEE / HKALE / HKDSE / Tertiary graduate
  • Bilingually competent (Cantonese & English)
  • Proficient in both English and Chinese typing (ChangJie / SuCheng)
  • Patient, communicative & IT-friendly

Benefits

  • On-job training
  • 14 days annual leave
  • $11-14k per month (#7455) / $12-18k per month (#7451)
  • 5-day work, 42.5 hours per week (Option of 48 hours for #7451)
  • Performance & discretionary bonus
  • Shift Allowance: $1500 - $2500 per month (mid-day / overnight shift)
  • Work Location: Sha Tin

How to Apply?

If you are looking for career changes, you may send resume to pt[at]sixpeoplemap.com.

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