RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

熱線客戶服務主任 Customer Service Executive (零售 / 旅遊 ) @$13K - $17

Job level Entry
Location
Within Hong Kong
Industry Travel / Tourism
Job function Catering / Hospitality > Customer Service / Ambassador
Published On 23/03/2020

 

職責:

  • 接聽熱線電話及通過電郵,友善解答客戶要求及查詢
  • 處理並跟進顧客設訴個案,提高顧客對公司服務滿意度
  • 透過跟公司內部進行協調,確保能迅速及適度地處理客戶的問題
  • 定期更新客戶資料庫

要求:

  • 具1年或以上相關經驗
  • 操流利廣東話、英語及國語
  • 良好溝通技巧及解決問題技巧
  • 能在壓力環境下獨立工作

有意申請者可將全名, 電話, CV, 上班日子Whatsapp 至 54078644 (董小姐) 或按