熱線客戶服務主任/ Hotline Customer Service, Fresh Welcome (日班/夜班)

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Shatin
Employment type Full Time
Benefits Dental plan, Medical plan, Year-end bonus
Industry HR / Recruitment Services / Personnel Agency
Job function Administration > Receptionist
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 06/11/2019

Responsibilities 職責:

  • Handle phone inquiries from customer such as maintenance service, order status, billing checking
  • 接聽電話,解答客戶有關技術故障,賬單等查詢,處理投訴

 

Requirements 入職要求:

  • Diploma or above with 1 year customer services experience / Higher Diploma or above with no working experience will be consider
  • HKCEE / DSE程度以上及一年客戶服務經驗 / 如高級文憑學歷以上則無需經驗
  • Good spoken English, Cantonese & Mandarin is preferable
  • 一般英文及普通話

 

Remuneration package 福利:

  • Bonus 年終獎金
  • Annual leave 有薪大假
  • Medical 醫療津貼
  • Dental 牙科福利
  • Bank holiday 銀行假期
  • On job training 在職培訓
  • Night shift allowance 夜班津貼

 

Working Location: Shatin
工作地點: 沙田

Work hour 工作時間: 8.5 hours per day, 6 days day off per month 每天工作8.5小時, 每月6-8日假
Day 日班 - 08:00 - 17:30 / 10:30 - 20:00
Night 夜班 - 15:00 - 00:30 / 16:30 - 02:00

(可選擇日或夜班)

Interested candidates please send your full resume (MS Word document), including expected salary and contact number to or whatsapp 6359 3334

Personal data collected will be treated in the strictest confidence and will only be used for employment-related purposes.