We are a Hong Kong based professional recruitment consultant company. Twinkle is an energetic company which specializes in providing short-term contracts, long-term contracts, temporary and permanent recruitment positions. We wish all the job seekers who are referred by us, will be like our company name...

We are a Hong Kong based professional recruitment consultant company. Twinkle is an energetic company which specializes in providing short-term contracts, long-term contracts, temporary and permanent recruitment positions.
We wish all the job seekers who are referred by us, will be like our company name - "Twinkle Career". And we believe that when the job seekers successful, our client will be success too.

熱線客戶服務主任 / Hotline Customer Service Officer, Fresh Welcome (日班/夜班)

Job level Entry
Education Diploma / Certificate
Location
Shatin
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Others > Graduate Trainee
Published On 08/11/2019
Salary (HKD) $13,000 - $19,000

Responsibilities 職責:
Handle phone inquiries from customer such as maintenance service, order status, billing checking
接聽電話,解答客戶有關技術故障,賬單等查詢,處理投訴

Requirements 入職要求:
Diploma or above with 1 year customer services experience / Higher Diploma or above with no working experience will be consider
HKCEE / DSE程度以上及一年客戶服務經驗 / 如高級文憑學歷以上則無需經驗
Good spoken English, Cantonese & Mandarin is preferable
一般英文及普通話

Remuneration package 福利:
Bonus 年終獎金
Annual leave 有薪大假
Medical 醫療津貼
Dental 牙科福利
On job training 在職培訓
5-day work week 5天工作週
Night shift allowance 夜班津貼

Working Location: Shatin
工作地點: 沙田

Work hour 工作時間:  8.5 hours per day, 6-8 days day off per month 每天工作8.5小時, 每月6-8日假
Day 日班 - 08:00-17:30 / 10:30 - 20:00
Night 夜班 - 15:00 - 00:30 / 16:30 - 02:00

Interested candidates please send your full resume (MS Word document), including expected salary and contact number by clicking Apply Nowor whatsapp 6359 3334

Personal data collected will be treated in the strictest confidence and will only be used for employment-related purposes.