RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

電話客戶熱線尊貴客戶服務 ($15K/ 九龍灣)

Job level Entry
Work exp Less than 1 year To 10 Years
Education F.5 - F.7 or DSE
Location
Kowloon Bay
Employment type Full Time
Benefits Competitive pay, Dental plan, Medical plan, Performance bonus
Industry Telecommunications
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 23/09/2019

工作內容:

  • 解答客戶的一般查詢並
  • 提供客戶滿意的服務
  • 在通話中推廣公司產品/服務或跟進續約事宜
  • 恰當地處理客戶的投訴

工作要求:

  • 中學畢業或以上, 歡迎畢業生
  • 具清晰的聲線與友好的態度
  • 高度以客為本,主動熱誠地提供電話服務
  • 能耐心地聆聽客戶的查詢,以及提出適當問題以釐清客戶的要求
  • 具良好溝通技巧及服務態度
  • 擔當輪班工作,並在週末及公眾假期工作
  • 九龍灣上班, 需輪班工作 (0800 - 2300)

員工福利:

  • 每月勤工福利
  • 14天年假
  • 有薪在職培訓及良好晉升機會
  • 門診醫療福利、員工優惠