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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

高級零售品牌 Sales Associate / Senior

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Within Hong Kong Hong Kong
Employment type
Industry Retail - Luxury / Jewellery / Watch
Job function Sales / Business Development / Customer Service > Retail Sales
Published On 17/05/2018 2018-05-17
Salary (HKD) $20,000 - $30,000 / month 20000 30000

Responsibilities:

 

Sales generation:

  • Achieve individual objectives and contribute to the achievement of boutique objectives
  • Utilize brand and product knowledge, to develop arguments in selling
  • Implement questioning skills to explore customer needs
  • Handle customer's concerns and objections towards products
  • Take possible actions to maximize the sales opportunity on all categories

  

Customer Service:

  • Implement the standard selling ceremony in a consistent manner, to ensure the service meets and exceeds the customer’s expectation
  • Handle customer complaints in boutique and over the phone in a professional manner
  • Thoroughly and effectively follow up customer incidents (Complaints repair etc)

  

Client management:

  • Capture customer data by introducing the privilege membership
  • Manage customer data effectively to build relationships and personalize future client interactions
  • Proactively take possible actions to maintain a long term relationship with customer and maximize sales opportunity

 

Requirements:

  • Form 5 above
  • 2 years solid experience in Retail industry for luxury brand products and in high-end fashion preferred
  • Strong fashion sense with passion in providing excellent customer service
  • Must be a team player
  • Detail oriented
  • Good command of spoken English and Chinese (Cantonese and Mandarin)
  • Immediate available preferred

Interested parties please submit your full resume to: nickycheung@recruitfirst.com.hk / Whatsapp: 6108 3694