RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Admin/ Hotline Officer [MPF/13-16K/Office Hours]

Job level Entry
Work exp Less than 1 year To 2 Years
Location
Fortress Hill
Industry Insurance / Pension Funding (MPF)
Job function Accounting > Accounts Clerk / Accounts Assistant
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 15/09/2019

Responsibilities:

 

  • Admin: Provide MPF scheme administration support, including enrolment, contribution, switching and termination
  • Hotline: Handle all inbound and outbound calls and email (no cross selling is needed)
  • Handle customer enquiries and complaints in relation to Pension Business
  • Provide clerical and administration support to the team (including data input and filing, etc.)

 

Requirements:

  • Form 7 or above
  • Preferably 1 year experience gained in customer service / hotline service
  • Passed in MPF License Exam is an advantage
  • Proficient in PC applications including Excel, Word and Chinese Word Processing
  • Good command of both written and spoken English and Chinese