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The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

In Hong Kong we work with professionals and policy makers and thousands of young people every year by teaching English, sharing the Arts and delivering education and society programmes.

The British Council is looking to recruit an experienced and self-motivated professional to take up the following position:

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with...

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

In Hong Kong we work with professionals and policy makers and thousands of young people every year by teaching English, sharing the Arts and delivering education and society programmes.

The British Council is looking to recruit an experienced and self-motivated professional to take up the following position:

Administration Executive (Customer Management)

Job level Entry
Work exp 1 Year To 2 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong Hong Kong
Employment type Full Time
Benefits Dental plan, Insurance plan, Medical plan, Year-end bonus
Industry Education / Training
Job function Administration > Clerical / Admin / Operation
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 17/07/2018 2018-07-17

We are looking for an Administration Executive (Customer Management) for British Council services in a professional manner and will also act as British Council’s ambassador delivering quality and efficient customer experience. He/she will work in a team to meet British Council Key Performance Indicators (KPIs) and business targets and objectives.

If you do, this is a job for you.

You should have:

  • At least 1 to 2 years’ of administrative experience in a customer service/sales environment
  • Experience in data input and statistics keeping and reporting
  • Diploma/Degree in any discipline
  • Possess good communication skills in Cantonese , English and Mandarin

Employment Benefits

  • Payband 4
  • Annual Bonus
  • 20 days of annual leave
  • Medical and Dental benefits
  • Life and ADD Insurance Scheme

For more information and to apply, please visit our Jobs Portal at https://tinyurl.com/HKG-NT-1753ex

(Please note that priority will be given to applicants who apply on our Jobs Portal)

Closing Date: 30 July 2018

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.