ABC Group Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organization. The group has enjoyed a long and successful reputation in English language education, catering...

ABC Group

Established in 2002, ABC Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organization. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Group operates a total of 17 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.

Administrative Officer, Operations and Franchising

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Language English
Location
North Point
Employment type Full Time
Benefits 5-day week, Flexible working hours, General holidays, Medical plan, Performance bonus
Industry Education / Training
Job function Administration > Clerical / Admin / Operation
Education / Training > Others
Sales / Business Development / Customer Service > Others
Published On 03/05/2019
ref. JRV - 20190222

Job Description

Responsibilities:

  • Oversee and support operations of all campuses
  • Maintain good customer service quality
  • Ensure good communications among all campuses
  • Assist the preparation of teaching materials for special programs
  • Assist in set-up of new campuses
  • Provide after-sales service and supporting documents according to school procedures
  • Assist in monitoring student progress, and to provide advice and support
  • Handle enquiries on course information and student services

Requirements:

  • Form 7 education level or above
  • 1-2 year working experience in a customer service or related field is preferred
  • Good command in both spoken and written English as well as Chinese
  • Pleasant personality with good interpersonal and communication skills
  • Proficient in Microsoft Office (Excel, Word, and PowerPoint)
  • Passion for children and young education 
  • Flexibility in adjusting hours is required when there is an operational need to do so
  • A good team player
  • 5-day work a week, including Saturdays; prepare to work on some Sundays

Employment Benefits:

  • Day offs on all public holidays
  • Performance bonus
  • Medical benefits
  • Staff price on tuition fee

Interested parties please send full resume, expected salary and date of availability to the Human Resources Director, at 17/F, Java Commercial Centre, No. 128 Java Road, North Point, Hong Kong, or by clicking

 

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