Administrator, Member Services - HSBC Securities Services

Job level Entry
Within Hong Kong
Employment type
Industry Banking
Job function Administration > Others
Banking / Finance > Fund Management / Hedge Fund
Banking / Finance > Others
Published On 04/12/2018
ref. 0000C82N

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. 

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. 

We are currently seeking a high caliber professional to join our team as Administrator, Member Services. 

In this role, you will

  • Provide effective, efficient, quality and timely services to our members and employers
  • Handle the follow up requests and complaints from members, employers, external trustees and regulatory body
  • Adhere to the procedures, policy, regulations and trust deeds and ensure all staff under supervision is adhering to procedures
  • Suggest changes to procedures due to system changes and legislative changes
  • Streamline processes for efficiency gain
  • Manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting 

To be successful in this role, you should meet the following requirements

  • University Degree Holder with working experience within the areas of pension funds, Occupational Retirement Schemes Ordinance and Mandatory Provident Fund
  • Good communication skills, including excellent written and spoken Chinese and English, proficiency in Putonghua is a plus
  • Analytical to enhance system and procedures
  • Able to work under pressure and meet deadlines
  • Client focused and provide solution to clients
  • Flexible for job rotation and multiskilling 

For further details and application information please visit our career site, search under reference number 0000C82N 

You’ll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Issued by The Hong Kong and Shanghai Banking Corporation Limited