RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Airline Customer Service Centre Executive (Fresh graduate welcome/ HKD15-18K)

Job level Entry
Education Associate Degree
Location
Within Hong Kong
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Airlines / Mass Transportation
Job function Administration > Administration / Operation Manager
Catering / Hospitality > Customer Service / Ambassador
Travel / Tourism > Reservation / Ticketing
Published On 10/11/2019

Job Responsibilities:

  • Provide Professional customer service to members in order to satisfy the customer's needs
  • Handle fare quotations, reserving flights and answering general enquiries
  • Identify Member's needs and provide appropriate solutions
  • Handle complaints and enquiries

Job Requirements

  • Good in both written and spoken English and Mandarin
  • Good communication and listening skills
  • Good in problem solving
  • Knowledge of airline industry, product and services is an advantages
  • Extra incentive for good command of spoken Japanese
  • Candidates with more experience will be considered as a Team Lead
  • Fresh Graduates will also be considered

Package

  • Salary Range: $15,000-$18,000 per month
  • 5 Days Work Week (On Shift Schedule)
  • 14 days Paid Annual Leave
  • 5 days Paid Sick Leave
  • Monthly Performance Incentive
  • Non-Contributory Provident Fund
  • Medical Coverage
  • Comprehensive training system