RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Airline loyalty Service Officer (Call Center/$15K+/5-Day/Welcome fresh grad)

Job level Entry
Education Diploma / Certificate
Location
Within Hong Kong
Employment type Permanent
Benefits 5-day week
Industry Airlines / Mass Transportation
Job function Marketing / Public Relations > Management
Travel / Tourism > Airline
Travel / Tourism > Events / Conference
Published On 16/09/2019

Job Description:

  • Provide a high quality of customer care in the day-to-day contact with customers contributing to maximum customer satisfaction and preference

  • NO Cold Call and NO Selling 

  • Answer inquiries in professional and efficient manner

  • Resolve customer's request efficiently

Job Requirements:

  • Diploma or above

  • Half year of customer services experience in the airline / logistics industry is preferred, fresh graduate will also be considered

  • Good command of written and spoken English, Cantonese and Putonghua

  • Good communication skills and telephone manner with positive attitude

  • Able to work independently as well as in a team

  • Be responsible, self-motivated, organized, hard-working, and willing to work under pressure