Melco Resorts & Entertainment (NASDAQ: MLCO), a leading developer, owner and operator of casino gaming and entertainment resort facilities in Asia. The Company currently owns and operates City of Dreams, its flagship integrated resort and home to the world’s largest water extravaganza - The...

Melco Resorts & Entertainment (NASDAQ: MLCO), a leading developer, owner and operator of casino gaming and entertainment resort facilities in Asia. The Company currently owns and operates City of Dreams, its flagship integrated resort and home to the world’s largest water extravaganza - The House of Dancing Water; Studio City, a cinematically-themed integrated resort; Altira Macau, a Forbes 5-star luxury hotel; and the Mocha Clubs, a series of lifestyle and entertainment clubs in Macau. In the Philippines, a subsidiary of the Company operates and manages City of Dreams Manila, an integrated resort in the Entertainment City complex in Manila.

Analyst, ERP Systems

Job level Entry
Work exp Minimum 2 Years
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Information Technology > System Architect
Published On 05/05/2019
ref. REQ1675

PRIMARY RESPONSIBILITIES:

  • Act as primary resource to perform day-to-day operation support for ERP system and other related IT systems including system configuration, client installation, data entry, primary troubleshooting and engagement of 3rd level vendor support.  
  • Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company.
  • Provide basic training, retraining and support of end users to ensure the system is used effectively and efficiently.
  • Assist in preparing requirement, functional, testing specification and documentation.
  • Support end users on any issues reported and resolve the issues by closely working with users, IT team and vendor support team.
  • Adhere to and comply with SOX requirements in accordance to the Company's policies and standards.
  • Act as primary resource to perform day-to-day operation support for ERP system and other related IT systems including system configuration, client installation, data entry, primary troubleshooting and engagement of 3rd level vendor support.  
  • Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company.
  • Provide basic training, retraining and support of end users to ensure the system is used effectively and efficiently.
  • Assist in preparing requirement, functional, testing specification and documentation.
  • Support end users on any issues reported and resolve the issues by closely working with users, IT team and vendor support team.
  • Adhere to and comply with SOX requirements in accordance to the Company's policies and standards.

 

Qualifications

Experience 

  • Minimum 2 years’ relevant experiences in business analyst and ERP software implementation
  • A good understanding of hospitality/casino accounting/procurement process and workflow
  • Proven business analyst skills include gathering business requirements, performing gap analysis and business impact assessments

 

Education 

  • Degree holder in Accounting/Business Information System/Computer Science or related disciplines

 

Skills / Competencies

  • Strong consultative, communication and problem solving skills
  • Excellent skill in using Microsoft Office suite
  • Proficient in both written and spoken English, Cantonese and fluent Mandarin is a plus
  • Energetic, flexible and able to embrace a fast paced working environment

 

To apply or for more information, please visit our website:

https://mycareer.melco-resorts.com/opportunities/index.html

Suitable candidates will be invited for an interview within 4 weeks of their application. All information collected will be used for recruitment purposes only.