NewRecs Consultancy Limited is a leading recruitment company with services includes contingent and retained search. We commit to place high caliber in permanent or contract/interim positions. Our Hong Kong office specialises in IT function across industries as diverse as Investment Banking & Financial...

NewRecs Consultancy Limited is a leading recruitment company with services includes contingent and retained search. We commit to place high caliber in permanent or contract/interim positions.

Our Hong Kong office specialises in IT function across industries as diverse as Investment Banking & Financial Services, Insurances, Technology MNC/Vendors, Luxury Retails and Telecommunications.

If you are looking for a new challenge or need advice on obstacles, don’t be hesitate to contact our consultants!

Application Support Analyst / Engineer

Job level Entry
Work exp Minimum 2 Years
Education Not applicable
Location
Hong Kong Island
Employment type Full Time
Benefits 13-month pay, 5-day week, Dental plan, Education subsidies, Flexible working hours, Gratuity, Insurance plan, Medical plan, Performance bonus
Industry Trading / Import & Export / Wholesale
Job function Information Technology > Help Desk / IT Support
Information Technology > Software Development
Information Technology > Others
Published On 20/10/2018
Salary (HKD) $17,000 - $35,000 / month

 

  • HK Listed Company 
  • Excellent Working Environment and Culture
  • Attractive Remuneration with Bonuses

 

Our client is a well known HK Listed Company with presence globally. They are now looking for an experienced professional to join their IT team.

  

Responsibilities:

  • Provide application support for an existing web applications and mobile apps.
  • Handle internal client calls, though phone, email or IM, and log the problem reported by client.
  • Resolution of day to day issues and ad hoc enquires/request.
  • Provide problem initial analysis result and reply promptly to customer.
  • Quickly identify the probable causes of issue, and provide workaround to minimize the impact to client.
  • Assist in UAT.

 

Requirements:

  • Degree in Computer / Higher Diploma holder in Computer Science or equivalent 
  • 2 - 3 years of experience in the IT field, with at least 1 years of support experience in cross-functional environment and sizable organization.
  • Experience in collaborating with offshore development team in China and external vendors for project delivery.
  • Knowledge of the following product/technologies:
    • Web: HTML, HTML5
    • SQL
    • OS: Linux, UNIX, Windows is advantageous
    • Possess hands-on and "can-do" character, be a good motivator and work in a team.
  • Strong analytical and problem solving skills, able to work with challenges and adapt quickly to changing priorities.
  • Ability to think out-of-the-box and solve critical issues with high learning agility.
  • Strong communication skills with good command of written and spoken English and Chinese (Putonghua and Cantonese).

 

If you are interested to join a dynamic team with new technologies exposure, please send your resume with your expected salary to internal @ newrecs.com.hk !