Application Support Engineer

Job level Middle
Work exp 1 Year To 15 Years or above
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Chek Lap Kok
Employment type Permanent
Benefits Competitive pay, Dental plan, Discretionary bonus, General holidays, Insurance plan, Maternity leave, Medical plan, MPF, Paid overtime, Paternity leave, Performance bonus, Special / extra leave
Industry Engineering / Technical Services / Others
Job function Information Technology > Application Development
Information Technology > Software Development
Information Technology > Technical Writing / Consulting
Published On 14/12/2018


  • Support and troubleshoot IT issues related to the Material Handling Control System
  • Follow-up and investigate any IT related incidents during operation, root cause analysis , coordinate with 2nd line support for troubleshooting
  • Shift duty is required and shift allowances will be provided


  • Higher diploma or above in Computer Sciences, Information Technology or related disciplines
  • At least 2 years experience in IT technical support is desired. Candidate with less experience will also be considered
  • Experience in the application of software solutions in Industrial Control Systems, specifically
  • Material Handling System is preferred
  • Good knowledge in Linux is preferred
  • Good knowledge in programming language is preferred ( such as Python, shell script, VBA, Java, C, SQL)
  • Strong analytical and troubleshooting skills is preferred
  • Good communication skill with teamwork spirit
  • Good command of both written and spoken English and Cantonese
  • Working location: Chek Lap Kok Airport Cargo Terminal Zone