Application Support Engineer

Job level Middle
Work exp 1 Year To 15 Years or above
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Chek Lap Kok
Employment type Permanent
Benefits Competitive pay, Dental plan, Discretionary bonus, General holidays, Insurance plan, Maternity leave, Medical plan, MPF, Paid overtime, Paternity leave, Performance bonus, Special / extra leave
Industry Engineering / Technical Services / Others
Job function Information Technology > Application Development
Information Technology > Software Development
Information Technology > Technical Writing / Consulting
Published On 14/12/2018

Responsibilities:

  • Support and troubleshoot IT issues related to the Material Handling Control System
  • Follow-up and investigate any IT related incidents during operation, root cause analysis , coordinate with 2nd line support for troubleshooting
  • Shift duty is required and shift allowances will be provided

Requirements:

  • Higher diploma or above in Computer Sciences, Information Technology or related disciplines
  • At least 2 years experience in IT technical support is desired. Candidate with less experience will also be considered
  • Experience in the application of software solutions in Industrial Control Systems, specifically
  • Material Handling System is preferred
  • Good knowledge in Linux is preferred
  • Good knowledge in programming language is preferred ( such as Python, shell script, VBA, Java, C, SQL)
  • Strong analytical and troubleshooting skills is preferred
  • Good communication skill with teamwork spirit
  • Good command of both written and spoken English and Cantonese
  • Working location: Chek Lap Kok Airport Cargo Terminal Zone