The Hong Kong Federation of Youth Groups (HKFYG) was founded in 1960 and is now the city’s largest non-profit-making youth service organisation. It has a team of 1,200 capable and competent staff members and professionals who work with enthusiasm and commitment to deliver specialised and multifarious...

The Hong Kong Federation of Youth Groups (HKFYG) was founded in 1960 and is now the city’s largest non-profit-making youth service organisation. It has a team of 1,200 capable and competent staff members and professionals who work with enthusiasm and commitment to deliver specialised and multifarious services and facilities. You are invited to join us in accompanying the young people of today as they transit into adulthood and to support and enhance the vision and mission of the HKFYG.

Application Support (Youth Worker) (Information Technology Unit)

Job level Entry
Location
Aberdeen
Industry Charity / NGO / Non-Profit Org / Social Services
Job function Government / Social Service > Community Services / Non-profit Organisations
Published On 24/06/2019
ref. HKFYG-20181214-669

Job Duties and Responsibilities

  • Responding to user enquiries, incidents and follow up on problems in a timely manner
  • Helping to diagnose and solve system problems for end users
  • Working closely with vendors and operation team to ensure the system stabilities
  • Taking part in preparing test plan, test cases and system testing


Entry Requirements

Study Fields:

  • Diploma/Degree in Information System/Computing or equivalent discipline


Personal Attributes:

  • Proactive and energetic team player
  • Good sense of responsibilities
  • Good interpersonal and communication skills


Additional Requirements:

  • 1 year experience on application support service or relevant working experience
  • Less experience or fresh graduate will also be considered

 

To apply, please submit an online application at HKFYG Recruitment Portal (erecruit.hkfyg.org.hk). Candidates may be required to undergo Sexual Conviction Record Check (SCRC) if job duties involve frequent contact with children. Only shortlisted candidates will be notified to attend a written test.

hkfyg.org.hk