Established in Hong Kong in 1983, Gemini Personnel is a leading provider of human capital solutions with offices in Hong Kong, Shanghai, Beijing, Guangzhou, Bangkok and Singapore. We work with our clients across a range of industries to secure the top talent in Asia for Temporary, Permanent, Executive...

Established in Hong Kong in 1983, Gemini Personnel is a leading provider of human capital solutions with offices in Hong Kong, Shanghai, Beijing, Guangzhou, Bangkok and Singapore.

We work with our clients across a range of industries to secure the top talent in Asia for Temporary, Permanent, Executive and Interim Management assignments.

Outside of recruitment we also provide our clients with payroll management, outplacement, coaching and training support services.

Area Manager

Job level Senior
Work exp Minimum 5 Years
Location
Singapore
Employment type
Industry Retail - Fashion / Accessories
Job function Management > General Management
Published On 26/03/2018
ref. PC-J001974

Client Description
Our client, an European iconic fashion Group with an unmatched history and tradition in offering collection to customers’ needs and lifestyle when it comes to personal lifestyle They have been defining this culture since the beginning. If you think this sound you, come to us for a chat.

Job Description
You will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operation, loss prevention compliance, human resources management, as well as in visual merchandising presentation.

You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As Area Manager, you will represent the brand as Ambassador by promoting the values and ambitions of the brand within the market place.

Key Accountabilities

  • Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably;
  • Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met;
  • Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches;
  • Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support;
  • Communicates company set KPI's and identifies strategies to ensure performance standards are met, develop and implement business action plans in collaboration with the Store Manager to enhance sales for each product category and client tier segment;
  • Lead the team to consistently establish relationships and propose local events through continuous; networking and support product launches that promote high client attendance and strong sales results
  • Conduct monthly coaching/counselling sessions with associates to review performance and provide constructive, timely feedback. Oversee annual review process for all store employees and set annual employee goals;
  • Ensure a consistent and branded on boarding experience for all new hires;
  • In Operations you recap monthly store performance, reporting current business trend to cover every aspect of the business, as well as, competitor performance;
  • Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures;
  • Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices;
  • Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target; Oversee the processing of daily incoming and outbound merchandise requests and shipments;

 

To qualify for this role, you have a minimum of 5 years of sales management experience in retail, luxury retail, or service related industry, proven ability to analyze selling reports, identify business trends, and react quickly to the needs of the business to drive positive customer experiences that build loyalty and deliver measurable results;

Ability to manage competing priorities in a fast-paced environment; Industry awareness and strong business acumen; and passion for the Fashion Industry;