Baker & Bloom is an education center where young people are immersed in academic rigor, creative thinking, and intellectual curiosity. Founded in Hong Kong in early 2014 by a Harvard and Cambridge University graduate, we have taught over 1,200 elementary, middle and high school students. We empower...

Baker & Bloom is an education center where young people are immersed in academic rigor, creative thinking, and intellectual curiosity. Founded in Hong Kong in early 2014 by a Harvard and Cambridge University graduate, we have taught over 1,200 elementary, middle and high school students. We empower students to not only achieve academic excellence but also rise beyond grades to develop their creative confidence and personal character.

Assistant Center Manager

Job level Entry
Work exp Minimum 2 Years
Education Bachelor Degree
Language English
Location
Admiralty
Employment type Full Time
Benefits 5-day week
Industry Education / Training
Job function Administration > Administration / Operation Manager
Administration > Receptionist
Sales / Business Development / Customer Service > Account Servicing
Published On 21/06/2021

The Opportunity:

Baker & Bloom is looking for a proactive and experienced candidate to work with management to run an education center. The position requires an exceptionally organized, versatile, and highly detail-oriented individual who is able to work independently in a small business startup.

This position reports to the Founder/Educational Director of Baker & Bloom. The person filling this role is responsible for overseeing and ensuring the running of the daily operations of Baker & Bloom. This position is also responsible for using available resources to effectively deliver and improve our educational services in a way that satisfies customers and achieves our organizational aims.

You will:

  • Have the chance to influence major decisions

  • See the immediate impact of your efforts

  • Gain hands-on, multi-functional experience

  • Develop a breadth of knowledge

  • Work with a high-caliber, creative, and dynamic team

  • Exposure to strong network of educators, entrepreneurs, and innovators

Responsibilities:

Assistant Center Manager:

  • Manage and oversee day-to-day operations, including scheduling classes and meetings and handling incoming student enrollments

  • Issue invoices and receipts to clients

  • Manage teaching resources, office supplies, and staff and student records

  • Handle general operational affairs, including liaising with building management and service providers

  • Communicate with parents and students about courses enrollment, payments, and scheduling, and respond promptly to all email, phone, and in-person enquiries

  • Provide courses information to existing and prospective clients and be in charge of students’ enrollment and retention

  • Provide professional consultation to clients regarding parenting and children development issues

  • Work closely with the team to develop and maintain good relationship with existing and prospective clients

  • Prepare and design print and digital marketing materials including seasonal course catalogs, eDM, social media posts, and web pages

  • Work with Executive Director to plan and execute year-round promotional events

 

Requirements:

  • Native speaker in English; Cantonese and Mandarin fluency is a must

  • Outstanding oral and written communication skills (primarily in English)

  • Excellent organizational and multitasking skills with meticulous attention to detail

  • Excellent computer skills, including Word, Excel, Apple Pages, Google Drive and database management

  • Ability to thrive in a fast-paced, entrepreneurial environment; comfortable with ambiguity and shifts in scope of duties

  • Ability to prioritize conflicting needs, handle matters expeditiously, and follow through on projects to successful completion, often with deadline pressures

  • Comfortable interacting with people from all parts of the organization and clients, from children to high level education sector leaders, while projecting a high degree of professionalism

  • Knowledge of Adobe Creative Suite and Wordpress a huge plus

Education and Experience:

  • Bachelor’s degree

  • Experience studying or living abroad preferred

  • At least 3 years of relevant experience 

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