W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture...

W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture comes alive, creating the “WOW" experiences and magic our guests will remember.

Assistant Chief Concierge

Job level Middle
Work exp Minimum 8 Years
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Benefits Dental plan, Education subsidies, 5-day week, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Others
Published On 25/06/2019

Role Descriptions

  • Interact with guests on a daily basis and provide Whatever/Whenever service seeing to any needs they may have; Provide our guests information, answer questions regarding and/or making arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, transportation, religious worship, WIP support, cultural activities, shopping, floral services, and other services; Keep accurate records of all arrangements made; Assist Chief Concierge to schedule and establish training programs for the whole concierge team.

Job Requirements

  • Experience - 8 years of work experience in 5-star hotel experience is highly preferred
  • Education - bachelor degree in hospitality or relevant discipline
  • Technical / functional competencies - Microsoft Office, Word, Excel & Opera
  • Language skills - fluent in Cantonese, English and Mandarin

 

We offer promising career opportunities and excellent remuneration packages. Interested parties may apply by sending your full resume stating your expected salary to Director of Human Resources, W Hong Kong, 1 Austin Road West, Kowloon Station, Kowloon, Hong Kong or fax to 3717 2756 or click .

Data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.