ALL Market Consulting Limited is a leading specialist professional recruitment consultancy, which focuses on placing high caliber professionals into permanent, contract and temporary positions at all management levels. Having a team of professional recruitment consultants, we provide relevant, professional...

ALL Market Consulting Limited is a leading specialist professional recruitment consultancy, which focuses on placing high caliber professionals into permanent, contract and temporary positions at all management levels.

Having a team of professional recruitment consultants, we provide relevant, professional and reliable recruitment services to both our clients and all job-seekers.

To learn more about All Market Consulting Limited, please visit our

Website: www.allmarket.com.hk

Facebook: www.facebook.com/allmarketjob

Contact Us:

**Email: job@allmarket.com.hk **General line: 3568 6393

Assistant Customer Service Manager (Game Industry) (5 day)

Job level Senior
Work exp 3 Years To 4 Years
Education Bachelor Degree
Location
Kwun Tong
Employment type
Industry Information Technology
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Sales Management
Sales / Business Development / Customer Service > Others
Published On 23/10/2018

Our Client is a Mobile & Game industry are URGENTLY looking for suitable candidates for the post of Support position

Position : Assistant Customer Service Manager
Salary : 21K - 24K
Location : Kwun Tong (Near MTR)
E-mail :  

Responsibilities: 

  • Plan and implement service quality and customer experience initiatives
  • Ensure the quality of products to be in compliance with customer requirements and standards
  • Identify quality and process improvements 
  • Consolidate business process and operations quality related feedback for examination and analysis
  • Collect customer feedback & accurately reflect their views 
  • Work closely with internal parties to handle customer inquiries, feedback or complaints and provide best solutions for building excellent customer relationship and the service culture
  • Manage the day-to-day operations and monitor the working performance of the team
  • Assist in ad-hoc assignments and operational projects

Requirements: 

  • Bachelor Degree in Business Administration or related disciplines
  • 3 - 4 years' relevant working experience in game operation / customer service / quality management, in which at least 1 years' experience in supervisory role
  • Effective time and project management skills
  • Excellent command of spoken and written English and Chinese
  • Proficient in PC skills, including MS Office and Chinese Word Processing
  • Passion for games and the gaming industry

Our clients are offering comprehensive benefits package to the successful candidates. Interested parties, please send your Full Resume (with Job duties, Current & Expected Salary) by clicking or Fax 8147 2826 (Attn: Mr Yeung) Hotline : 3568 6393.

All information received will be kept in strict confidence and will be used for employment related purpose only.