A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Digital Product Manager - Public Website and Mobile

Job level Middle
Work exp 2 Years To 15 Years or above
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Project Management
Information Technology > IT Project Management
Information Technology > Product Management / Development
Published On 13/09/2021

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are currently seeking high caliber professionals to join our team as Assistant Digital Product Manager - Public Website and Mobile.
 

Principle Responsibilities

  • Drive and meet digital KPIs through planning and executing of strategic plans
  • Lead / coordinate the implementation of key digital initiatives including digital product, servicing or platform projects to explore new business opportunities
  • Implement Search Engine Optimization (SEO) strategies from content and technical perspectives
  • Initiate website optimization ideas to enhance digital journey and engagement to ensure delivery of excellent customer experience for achieving ambitious growth in digital traffic and usage
  • Identify insights and actions through market research and analyzing site performance
  • Work closely with a wide range of stakeholders including business users, technical teams, legal, compliance and external vendors to design and deliver quality services and customer engagement in digital channels 
     
  • University degree in Business Administration, Marketing, Computer Science or a related discipline
  • Minimum of two years’ experience in digital or project or product management and implementation, with hands-on experience in SEO and content strategy would be a plus
  • Energetic and excited about web and mobile technologies and bring digital ideas to real life
  • Strong business acumen and analytical ability, with knowledge on Adobe Analytics, Google Search Console would be a plus
  • Be open-minded and self-motivated with good communication, interpersonal, problem solving skills and drive for excellence
  • Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.