Asia Miles, Asia’s leading travel and lifestyle rewards programme, was launched in February 1999 and has more than 11 million members and over 700 programme partners worldwide. Asia Miles aims to deliver Life Rewarded and offers members extensive opportunities to earn miles by spending daily from a...
Asia Miles, Asia’s leading travel and lifestyle rewards programme, was launched in February 1999 and has more than 11 million members and over 700 programme partners worldwide. Asia Miles aims to deliver Life Rewarded and offers members extensive opportunities to earn miles by spending daily from a wide range of travel and lifestyle categories including flights, hotels, dining, financial services, retail, technology brands and much more. With 26 airline partners, Asia Miles members can earn miles when flying to more than 1,000 destinations worldwide. With 400 dining outlets to choose from, Asia Miles offers one of the largest ranges of lifestyle food & beverage options in Asia to earn miles. In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 20 countries and over 35,000 lifestyle and experience awards. Asia Miles is open to anyone aged 2 or above and is free to join. Managed and operated by Asia Miles Limited, the travel and lifestyle rewards programme is a wholly owned subsidiary of Cathay Pacific Airways Limited.

Assistant Digital Product & Technology Manager

Job level Middle
Education Bachelor Degree
Location
Within Hong Kong
Employment type Full Time
Benefits Dental plan, 5-day week, Insurance plan, Medical plan, Performance bonus, Transportation allowance
Industry Travel / Tourism
Job function Information Technology > System / Business Analyst
Published On 21/12/2018

About the Role

This is an exciting opportunity for an enthusiastic and motivated individual to work in a dynamic and innovative environment for Asia’s leading travel and lifestyle loyalty rewards programme. Working on the Online Travel team, you will assist Digital Product & Technology Manager with planning, scheduling, reporting and supporting technology projects to ensure successful deliveries.

 

Key Responsibilities

  • Assist in projects that deliver products, features and services related to Asia Miles online travel experience
  • Collaborate with business and technical teams to coordinate implementations and technical change requests across a variety of systems
  • Manage a wide range of internal and external resources, activities and project logistics
  • Communicate and assist in the resolution of problems and issues related to projects.
  • Liaise with business stakeholders to understand issues and challenges, capture and consolidate business change requirements, and assist in providing technical recommendations
  • Manage and motivate team members that directly report to this role
  • Prepare and manage project documentation and reports for various executives and managers
  • Actively participate in the continuous improvement, development and growth of the Digital Product & Technology Team and Asia Miles business
  • Manage User Acceptance Testing (UAT) strategy, plan, cases and resources

 

Knowledge, Skills & Qualifications

  • University degree holder preferably in Information Systems, Ecommerce, or related discipline
  • Minimum 5 years’ relevant experience in project coordination/management, Ecommerce or in the online space
  • Hands on experience on Online Travel Agencies (OTA) and Internet Booking Engine (IBE) would be advantageous
  • Proven experience of project management, technical solution delivery, or application development management with the ability to work collaboratively across business and technical teams
  • Ability to analyse information, and produce reports and presentations of a high standard
  • Knowledge of Web Design and Development, Agile Scrum, or Design Thinking is a plus
  • Independent, detail-oriented and able to work under pressure and meet tight deadlines
  • Experience in leading and motivating a team would be beneficial
  • A highly motivated, creative, dynamic and innovative team player with excellent interpersonal, planning and organisational skills
  • Excellent written and verbal communication skills, in both English and Chinese

 

Asia Miles is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.