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Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We’re ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs. Experience spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hrs fitness center and rooftop pool. Start the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.

From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning.

Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We’re ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular...

Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We’re ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs. Experience spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hrs fitness center and rooftop pool. Start the day with our hearty buffet breakfast, or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.

From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning.

Assistant Guest Service Supervisor / Guest Service Agent

Job level Entry
Work exp Minimum 1 Year
Education Diploma / Certificate
Location
Mongkok Mongkok Kowloon, Hong Kong
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Customer Service / Ambassador
Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 26/03/2018 2018-03-26 2018-04-25
ref. CPJOBSFOAGSSGSA24032018

 

Responsibilities

  • Provide prompt and courteous service check in / out of guests
  • Provide quality services and handle guests’ enquiries
  • Promote the service and facilities of the Hotel
  • Handles and stores guests’ luggage in a safe and secure
  • Promote Membership Program to guest
  • Ensure the cross departmental communication  
  • Shift duty is required

Requirements

  • Diploma holder in Hospitality Management or relevant discipline
  • 1 year relevant experience will be ab advantage
  • Detail-minded, strong communication and interpersonal skills
  • Good proficiency in written and spoken in English and Chinese. Putonghua and Japanese knowledge would be an advantage
  • Fresh graduates will also be considered .
  • Candidate with more experience will be considered as Assistant Guest Service Supervisor

 

 

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Interested parties please apply with full resume, present and expected salary to Human Resources Department by email at [ Apply Now ]. / Fax:2205 1112/ Whatapps:5236 6957