Assistant Manager, CRM/Customer Insights(Data/Business Analyst)

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Retail - Luxury / Jewellery / Watch
Job function Information Technology > System / Business Analyst
Digital / Web / Mobile > Customer Relationship Management (CRM)
Digital / Web / Mobile > Web Analytics
Published On 16/11/2016
Salary (HKD) $27,000 - $36,000
ref. AS00032665_29720
  • Well-developed and leading luxury retailer
  • Focus on customer profiling & segmentation
  • Proficiency in SQL & Excel data mining & analysis

Our client is a well-established retailer in the luxury fashion industry in Hong Kong. Equipped with a wide range of luxury and high valued product portfolio, the sales and profits are continuously growing these years. To further develop and strengthen the client base, they are now keen to hire an Assistant Manager, CRM/Customer Insights(Data/Business Analyst) to join the Customer Insights team.

Reporting to the Customer Insights Manager, you will be the key person in collecting and preparing customer data and develop into analytic solutions. You will provide detailed data analysis on customer behaviour, customer profiles and segmentation. You will translate the data into meaningful reports and provide recommendations for sales & marketing teams. In order to support the growing e-commerce business, you will gain exposure in online web analysis to further map out the consumer market. This is a rare opportunity for candidates with customer data analysis experience to join the growing retailers in Hong Kong.

To qualify, individuals should possess:
  • Degree holder
  • At least 3 year experience in data research, data analysis or data mining
  • Experience in handling customer data is a MUST
  • Proficiency in SQL is a MUST
  • Open for candidate from different industries or agency background
  • Strong sense of number and strong analytic skills
  • Good command in both English, Mandarin and Cantonese
  • Strong communication, interpersonal and presentation skills
  • Less experience will be considered as Senior Analyst

Contact Shirley Lam on (852) 3103 4306 or APPLY NOW by clicking the button below